Chatmingo Privacy Policy

This Privacy Policy describes how Island Data LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects information in connection with the Chatmingo mobile application, website, and related services (collectively, the “Services”). By using Chatmingo, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Account and Identity Information

When you create a Chatmingo account, we collect information necessary to establish and maintain your account, including your name, email address, authentication identifiers, and account preferences. If you sign in with Google or Apple, we may receive your name, email address, profile information, and authentication identifiers necessary to authenticate you through those providers.

Profile, Interests, and Personalization Information

We collect profile information you provide, such as your display name, bio, birthday, region, town or community, and profile photo. We also collect interests and keywords you enter or approve to personalize your experience, including categories and tags used for recommendations. You may control whether certain interests are visible on your public profile or used only for personalization.

Location Information

Depending on your permissions and the features you use, Chatmingo may process location information, including your town or community, approximate location, precise device location when explicitly permitted for a feature, and derived proximity or distance information. We do not continuously track your location. Location is processed only when necessary for a feature you are using and only to the extent permitted by your device settings.

Content You Create

We collect content you create and share through Chatmingo, including posts, comments, likes, photos, media, and other submissions. Your content may be visible to other users according to your visibility settings and the context in which it is shared.

Messages and Communications

We process messages and communications you send and receive through Chatmingo as necessary to deliver communications, maintain conversation history, provide notifications, prevent abuse and fraud, investigate reports, enforce our policies, and maintain safety and security. Private messages are not public content.

Social and Relationship Information

We collect information about your social connections and relationships within Chatmingo, including Crews you join, connections you make, friend requests, and interactions with other users.

Business Information

If you use Chatmingo as a business operator, we collect business information you provide, including your business name, display name, type, location, hours, contact details, logo, cover image, gallery photos, and other business profile content.

Offers and Claims

We collect information related to offers you create or claim, including offer details, claim records, redemption status, and promotional Mingos granted or redeemed.

Device, Technical, and Diagnostic Information

We collect device and technical information such as device type, operating system, browser type, IP address, app version, and diagnostic logs necessary to operate, secure, and improve the Services.

2. Camera, Photos, and Media

Chatmingo may access your device camera and photo library to allow you to capture and upload photos and media. When you grant permission, Chatmingo may use your camera to take photos and access your photo library to select images for upload. Photos and media you upload are processed to display, store, and share them according to your settings. You can manage camera and photo permissions through your device settings at any time.

3. Push Notifications

Chatmingo may send push notifications to your device. We may use push notification infrastructure (such as Apple APNs and Firebase Cloud Messaging) for push notification delivery and push token management. Push notification tokens are associated with your account to deliver notifications. You can manage or disable push notifications through your device settings or in-app settings. Push services are used solely for notification delivery and are not Chatmingo's user authentication system.

4. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Services
• Create and manage your account
• Display your profile and content
• Personalize content, recommendations, and your experience
• Recommend local businesses, events, people, offers, and Crews
• Deliver messages, notifications, and communications
• Process offers, claims, and redemptions
• Support social features, Crews, and connections
• Prevent abuse, fraud, and policy violations
• Investigate reports and enforce our policies
• Maintain safety and security
• Comply with legal obligations
• Improve and develop the Services

5. Artificial Intelligence

Chatmingo may use artificial intelligence (AI) to support:

• Content recommendations and discovery
• Personalization of your experience
• Assistance and guidance features
• Content organization and ranking
• Moderation and safety
• Mingo experiences and interactive features

AI may process information you provide, including your profile, interests, content, and interactions, to generate recommendations, assist with features, and support safety. We do not make unsupported claims about AI training. AI features are designed to operate within the boundaries described in this Privacy Policy and our in-app AI privacy controls.

6. How We Share Information

With Other Users

Information you make public or share through Chatmingo, such as your profile, posts, comments, likes, and other content, may be visible to other users according to your visibility settings and the context in which it is shared.

With Businesses

Businesses may receive aggregate, de-identified audience insights about members whose interests or activity relate to their business category or location. Businesses do not receive individual member identities merely because a member matched an interest, viewed content, or received an impression. Explicit interactions, such as an offer claim or a direct message, may provide information necessary to complete that interaction.

With Service Providers

We share information with service providers who help us operate the Services, including hosting, analytics, push notification delivery, and customer support. These providers are bound by confidentiality obligations and may only use information to provide services to us.

Legal and Safety Reasons

We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud or policy violations, to respond to legal process, or to comply with applicable laws and regulations.

Business Transactions

We may share information in connection with a merger, acquisition, reorganization, or sale of our assets. We will notify you of any such change in ownership or control of your information.

7. Selling Personal Information

We do not sell your personal information. We do not sell or share personal information for cross-context behavioral advertising as defined under applicable U.S. state privacy laws.

8. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no system is perfectly secure, and we cannot guarantee the absolute security of your data. We use encryption, access controls, and monitoring to help protect your information from unauthorized access, alteration, or disclosure.

9. Data Retention

We retain your information for as long as your account is active or as necessary to provide the Services. We may retain certain information after account deletion as necessary to comply with legal obligations, resolve disputes, enforce our policies, protect safety, and maintain the integrity of the Services. Deletion of your account initiates the removal of your personal data from active systems, with certain records retained only as necessary for legal, safety, and audit purposes.

10. Account and Data Deletion

You can delete your Chatmingo account and data at any time:

• In-app: Use the account deletion option in your Chatmingo settings (Account > Delete Account).
• Web / Email: Submit an account deletion request directly to support@chatmingo.com.

Account deletion is permanent and will remove your profile, photos, posts, matches, messages, and personal data. You do not need to reinstall the app to request deletion. For deletion or privacy requests, you may contact us at support@chatmingo.com.

11. Your Choices and Controls

You have choices about how your information is used:

• Profile visibility: Control who can see your profile and content.
• Interests: Add, remove, or set interests to personalization-only.
• Location: Manage location permissions through your device settings.
• Push notifications: Manage notification preferences in-app or through your device settings.
• Camera and photos: Manage permissions through your device settings.
• Account deletion: Delete your account at any time.

12. U.S. State Privacy Rights

If you are a resident of certain U.S. states, you may have additional rights under applicable state privacy laws, which may include:

• The right to know what personal information we collect about you
• The right to access your personal information
• The right to delete your personal information
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information
• The right to limit the use of sensitive personal information
• The right to non-discrimination for exercising your rights

To exercise these rights, contact us at support@chatmingo.com. We will verify your identity before responding to your request.

13. Children's Privacy (Strictly 18+)

Chatmingo is strictly not directed to children or anyone under 18 years of age. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected information from someone under 18, please contact us immediately at support@chatmingo.com so we can terminate the account and permanently delete the information.

14. Third-Party Links and Services

Chatmingo may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. Google or Apple sign-in and push notification services involve third-party providers whose privacy practices are governed by their own policies.

15. International Processing

Your information may be processed in the United States and other countries where we or our service providers operate. By using Chatmingo, you consent to the transfer and processing of your information in these countries.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where appropriate, providing in-app or email notification. The “Last Updated” date at the top of this page indicates when the policy was last revised. Your continued use of Chatmingo after any changes constitutes acceptance of the updated policy.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: